All Systems Operational

GIDR.ai Portal ? Operational
90 days ago
100.0 % uptime
Today
GIDRs & Gidgets ? Operational
90 days ago
100.0 % uptime
Today
GIDR.ai APIs Operational
90 days ago
99.43 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 13, 2025

No incidents reported today.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025
Completed - The scheduled maintenance has been completed.
Sep 9, 15:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 14:00 UTC
Scheduled - The GIDR.ai Platform will be undergoing scheduled maintenance for Release 25.39.001 on Sept 9, 2025, from 14:00 UTC to 15:00 UTC. During this time, some services may be temporarily unavailable.

Release Notes:
1. ReAct Agent Node with Knowledge Retrieval Support: Introduced a ReAct (Reasoning + Acting) workflow node, enabling agents to both reason over knowledge and take actions with integrated tools like knowledge retrieval.
2. Tag Selection in Retrieval Nodes: Added AI-powered tag and product selection in retrieval nodes, replacing the earlier UI-based selection from preview releases.
3. Direct Gidget Access via URL: Gidgets can now be opened directly via a URL, enabling seamless embedding into customer UIs in addition to GIDR access via URL.
4. LLM Catalog Updates
• Added: Gemini 2.5 Flash Lite.
• Upgraded: Claude Opus 4.0 → Claude Opus 4.1.
• Removed: Gemini 2.0 Flash, GPT-4o Mini, GPT-o4 Mini, GPT-o3, GPT-o3 Mini, Claude 3 Sonnet & Claude 3.7 Sonnet
5. UI/UX Improvements: Enhanced overall usability with multiple refinements:
• Exposed pencil edit option in modal popups (Trending Topics).
• Default Gidget names now appear when blank instead of showing as empty.
• Updated “Expiry” label on the URL grid for clarity.
• Improved Text Gidget readability when minimized.
• Resolved ingestion issue where results displayed as repeated Japanese characters.
• Added Japanese translation support in nodes.
• Introduced a loader on the Data Source tab during PostgreSQL connector uploads.
• Updated ingestion defaults: Page-as-Image LLM now set to Gemini 2.5 Flash.

We apologize for any inconvenience and appreciate your patience as we work to enhance your experience. If you experience any issues after the maintenance window, please contact our support team.

Sep 8, 22:56 UTC
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025

No incidents reported.

Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.